AnsweredAssumed Answered

Can't load driver update...reverts to existing

Question asked by the_hamster on Sep 10, 2020
Latest reply on Sep 14, 2020 by the_hamster

eMachines ET1810-3

Intel Core 2 Duo E8600


Mobo = EMCP73-VT-PM

250W PSU

Win 7/SP1

VisionTek AMD Radeon HD5450

Driver: 15.301.1901.0

HP Pavilion 22xw HD monitor


Did away with onboard graphics in order to obtain HDMI output for streaming onto HD gaming, just needed HDMI for movies, etc.  Snapped the card onto PCI-x16 slot, did all the usual driver install, which I obtained from AMD site, all good.  Fired up PC, great picture, etc.  Now, the problem: When I attempt to wake PC from Sleep Mode, it goes into reboot, every time, with the usual Windows message about "Windows did not shut down normally...", and did a restart.  And everything works fine, providing I shut down PC after using, saving everything per usual, no Sleep Mode.

Checking the Windows "dump file" after reboot shows error associated with Radeon 5450 "kernel" something-something.  So, tried the uninstall/reinstall cycle, booting into Safe Mode, then first trying DDU utility, cleared out all driver stuff, restarted, then attempted to install driver 15.7.1...driver installed but it was the existing 15.301.1901.0 file, and Sleep error persisted.  Restarted in Safe Mode, used this time the AMD uninstall utility, restarted, then tried above install -- no difference, existing driver installed.  Repeated ALL of above trying to install the beta 16.2.1 driver-- no joy, orig. driver once again got installed.  Tried uninstalling from Device Manager, then trying to force choice of 15.7 or 16.2 with same result: original driver kept getting installed.