themr.bubz

WHEA logger Event 18 (Cache Hierarchy Error) / Black Screen Crash

Discussion created by themr.bubz on Sep 9, 2020

Hi everyone ! My computer is crashing (going black screen with ez debug led cpu lightning on / rebooting).

All my crash came on "recents games" (like RE2 Remake / Just Cause 4).

 

My specs are:

CPU : Ryzen 2600x 

GPU: RTX 2060 

PSU: 550W MWE COOLER MASTER

Case : Aerocool mini cylon

RAM : Sk Hynix 8go HMA41GU6AFR8N

MOBO : MSI B450M PRO-M2

 

So my computer is crashing from January 2020. I already did :

- Re-install windows

- Swaping RAM 

- Updating all driver

- RMA the mobo ( not updated the bios )

 

In like 1 week or 2 i will try another PSU a bit more powerfull.

 

When i was playing RE2 remake i "solved" my issue changing the virtual memory (I set 2go) but the game kept crashing (not the computeur just the game).

 

Yesterday i saw that all my crash with just cause 4 created 5 .dmp here C:\Windows\LiveKernelReports\WHEA and i saw in the event viewer some WHEA logger (Event 18).

 

(And sorry for my poor english i try to be the most understandable)

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