AnsweredAssumed Answered

Sapphire Radeon Nitro+ 5700 xt black screen crash

Question asked by riftseeker on Sep 10, 2020
Latest reply on Sep 10, 2020 by mstfbsrn980

Hello, I have been having an issue whenever gaming under slightly heavy gaming conditions that both of my monitors will go black and the screen will just freeze. I have to restart through the PSU switch in the back. I have just about tried everything, the Reliability History and Event Viewers do not offer much in terms of finding what is happening. I have reinstalled windows, updated drivers, replaced PSU, scrolled through forums and forums but I am stuck. This has been constant ever since 20.4.x



Intel i5-9600k

Gigabyte Z370 HD3

2 x 8 GB DDR4 2400

Sapphire Radeon Nitro+ 5700 xt

Radeon Software 20.8.3