AnsweredAssumed Answered

Ryzen 5 3600 blackscreen/freeze reboots

Question asked by mrtopping92 on Aug 21, 2020
Latest reply on Aug 24, 2020 by pokester

I built my new machine about 2 weeks ago now, I have been having issues with blackscreen reboots/freezes during multiple processes.

 

I've had crashes while: Idle, light usage & gaming.

 

Specs are:

Ryzen 5 3600 - Stock Cooler,

MSI X470 Gaming Plus Max

2x 8GB of Corsair Vengeance DDR4 - 3200mhz 16C RAM

Gigabyte RTX 2070 Super Windforce OC

Corsair RM650 Modular PSU

1x NVME Drive, 1x SATA M.2, 1x Sandisk 240GB SSD

 

I thought it was my OC so I turned all the OCs off and I am still having the same issue, I can't tell if my CPU is faulty or if it is another part of my machine. I have spent HOURS doing research trying to find fixes and this is the last straw before I pull the trigger and send this CPU back, I have until the 27th to return it.

 

The errors I am receiving are as follows:

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0

The details view of this entry contains further information.

 

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error
Processor APIC ID: 0

The details view of this entry contains further information.

 

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 13

The details view of this entry contains further information.

 

I have attempted some troubleshooting I have read online but I have had no luck as of yet, all drivers are up to date & MSI Mobo BIOS is up to date also.

 

Thank you

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