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Radeon 20.8.2 software - closes immediately

Question asked by bhwhisnant on Aug 19, 2020
Latest reply on Sep 7, 2020 by bhwhisnant

After working normally for a few weeks, the Radeon software v20.8.2 began closing immediately a few seconds after I launch it.

 

A video is attached.

 

HP Omen 30L Desktop

Ryzen 5 3600 3.59ghz

16M RAM

AMD RX 5700XT

Win 10 64-bit, build 19041.450

 

Running sfc /scannow did not find any violations

 

Running DDU and then a fresh install of 20.8.2 produced the same problem.

 

Lengthening timeout settings in Registry and performing a clean boot did not help.

 

The following appears in the Windows Event Viewer:

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5ebeeeda
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1788, time stamp: 0x5ebeeeda
Exception code: 0xc0000005
Fault offset: 0x000000000010c583
Faulting process id: 0x3f54
Faulting application start time: 0x01d6762a048cfab4
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: 1c1dda2d-7a85-4b98-9bd3-e02550ed2df3
Faulting package full name:
Faulting package-relative application ID:

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