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Question asked by vierance on Aug 17, 2020

Describe your system:

  • AMD Graphics Card
    • AMD Ryzen 5 2600 six-core processor
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit


Ok so my ethernet cable was plugged in but after 1 week it stopped working. I've been trying to fix it for 8 hours now. When I click troubleshoot, it displays "Ethernet" doesn't have a valid IP configuration. I tried resetting the computer, reset the modem, I ran command prompt with the most common codes I could find on the net. I then did a system restore which did not help. Maybe it's the driver. Could someone give me instructions on installing a new ethernet driver? I can't access the internet through the cord or wi fi. Neither works. Picture attached