AnsweredAssumed Answered

AMD driver install causes black screen

Question asked by rammstein_duhast on Aug 17, 2020
Latest reply on Aug 18, 2020 by rammstein_duhast

Why is it that every time I have tried to download the AMD drivers and my computer restarts for it, it won't turn back on?


So I am a occasional gamer and I use a rd 580. Anyway, I was noticing low candidates on bf2 which wasn't normal for me so I went to download the AMD Adrenalin software. It started to reset but when it turned back on again it could no longer show video. What is causing this? I had to send it to sell to get this fixed but I would like to avoid this in the future so some help would be great.


CPU: Ryzen 7 2700
Not completely sure what motherboard it is as if is a Dell gaming prebuilt.
1TB hardrive and 500GB M.2 ss d
GPU Radeon RX 580 4gb
PSU: Dell 450W
OS:Windows 10 home


the airflow isn't great but hasn't ever been as probl em. The age of the psu is about eight months ol d. I am not sure about the exact model as it is a prebuilt Dell Inspiro n 5676 but I will look around and try to find it.