Hello. Today when trying to play F1 2018 (since it was free to get over the weekend) I ran into some pretty severe bugs. I look on their forums and users are advised to update drivers and mine are from 2017 (came with gpu). So I decide to update.
I downloaded the auto updater wizard from the official AMD website. It gives me some options and I download the one which is "officially windows certified" and "widely tested". I also enable the "factory reset" option which deletes old drivers. The download goes smoothly and my pc restarts once it is complete.
Then I start running into issues. The first thing I notice is that my screen resolution has been reset to be the lowest setting. I fix that from control panel without issues. Next I find out that ASUS GPU Tweak 2, a program for gpu diagnostics that came with the card, has stopped working. It gives error "Load vendor.dll Fail. Please install VGA driver.". Here I also saw that the edges of program windows have changed, likely due to a reset of windows aero options. I open up the control panel to fix it, but the windows repair wizard for aero tells me that my graphics drivers need to be updated to be "WDDM-Compliant". Aero used to work on my PC just fine.
I open up System Information to see what has happened, and I am greeted with this screen when I open the display section:
Before I downloaded the new drivers this page was full of "AMD" and "Radeon RX 580" etc. Now it is all generic. I then run DxDiag, and it also comes up with generic information. It is attached.
Where did my graphics card go? Should I try to reinstall the drivers? Should I get a new card? What's going on here?