AnsweredAssumed Answered

Image is stretched vertically

Question asked by diegogo on Aug 10, 2020
Latest reply on Aug 15, 2020 by diegogo

Hello everyone, greetings.

I recently purchased a
AMD Ryzen ™ 5 3400G with Radeon ™ RX Vega 11 Graphics for a desktop with 8GB of RAM
But the images look a bit stretched vertically. So I go to google and put the image of a square, but it doesn't look like that, but rather as a vertical rectangle.

Install Amd Radeon Software 20.4.2 already

I have downloaded and installed the Windows 10 May 2020 64-bit update

I am using a dell P2210 (21.5 ") monitor and an HDMI to VGA adapter because the monitor does not accept HDMI.

The funny thing is that when I connect a laptop that I have, this problem does not occur, the image looks EXCELLENT.

Other details: I have already tried all the available resolutions 1920x1080, 1680x1050, among others, but the result is the same, it always looks elongated vertically.

The last thing I tried was to uninstall the AMD driver and leave the one that Windows brings and with that, the image does not look elongated, it looks OK, but of course, there is no way to change the resolution, use night light and everything which is provided by the AMD driver

Could anyone help me, please?
Beforehand thank you very much