AnsweredAssumed Answered

Trying to update graphics on m laptop and not working.

Question asked by docaston on Aug 3, 2020
Latest reply on Aug 3, 2020 by kingfish

Hello i have a win 10 with a A10-5750. Every time I download the auto-detect and install from the website, after installation i get a message saying Radeon software are currently not available. Please try again after connecting a display to AMD graphics and extending the display. I do not use another monitor for my laptop. Also, the drivers are not updating either. I will attach my dxdiag. I hope someone can help. Thanks

 

Also, device manager is showing 2 different video cards when there should only be 1. and i get another error message saying no amd video card installed.

Attachments

Outcomes