AnsweredAssumed Answered

Unable to engage Eco Mode in Ryzen Master

Question asked by jonj on Jul 28, 2020
Latest reply on Jul 29, 2020 by jonj

I have installed Ryzen Master (in a new build with 3900X + Gigabyte B550 Aorus Master under Windows 10), but when I try to go into eco mode, the following is what happens:

  • I run Ryzen Master. The splash screen appears, followed by a screen explaining the risks associated with high voltages, etc.. I confirm that I accept these risks, and the program finishes loading.
  • I select Profile 1, select eco mode, save the profile, and click on "Apply".  The following message appears:
    • "Following configuration requested requires Ryzen Master to Restart Windows, then Ryzen Master will automatically open; wait for it. Eco Mode. Do you wish to apply now?" 
  • I click on "OK", and the system reboots.  Again, the splash screen appears, followed by the screen explaining the risks associated with high voltages, etc.. I again confirm that I accept these risks, and the program finishes loading.
  • Profile 1 is still selected, but when I run Cinebench the CPU power shoots up to 113W (the same value as it was before tried to use Ryzen Master, and way above the 85W TDP expected when running a 3900X in eco mode).
  • If I click on "Apply" again, and the message "Following configuration requested requires Ryzen Master to Restart Windows, then Ryzen Master will automatically open; wait for it. Eco Mode. Do you wish to apply now?" appears again, and if I click on "OK", and the system reboots" appears once more, and I am taken once again around the loop.

Have I missed something obvious?

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