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RX 590 Black Screen and Automatic Restart

Question asked by dark_phoenix on Jul 26, 2020

My system:

  • Gigabyte Radeon Rx 590 Gaming 8G

  • Operating System: Windows 10 64bit
  • Driver version installed: Radeon Software 20.4.2 (Also tried 20.7.2, 20.2.2 and 19.11.1)
  • Display Devices:
    • LG Ultragear 144hz - Display Port
    • Dell 60hz - HMDI
  • Motherboard + Bios Revision
    • MSI x470 GAMING PLUS Bios A.90
  • CPU/APU
    • Ryzen 7 2700
  • Power Supply Unit  Make, Model & Wattage
    • Corsair VS 650
  • RAM
    • 16GB

 

Describe your issue:

PC screen goes black and it restart automatically. Happens when I play Dota 2 and visit the contracts for guilds and at the end screen of a match. And it happens on starting PUBG on after the loading on the home screen itself.

Things I have tried -

  • Previous driver versions - 20.2.2 and 19.11.1
  • Optional driver - 20.7.2
  • Windows 10 Reset 
  • Setting fan manually to max to lower the temperature, crashes even at ~60 C
  • CPU stress tests are completed where as GPU stress results in black screen and restart

 

Any solution for this issue?

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