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AMD Ryzen 9 3950 x build trouble shooting

Question asked by thelitlprince on Jul 21, 2020
Latest reply on Jul 22, 2020 by hardcoregames™

I'm having some issues with a new build. This is my first build and I have extinguished my capabilities and hoping someone can help me get this machine running. 

 

The problem is the computer keeps shutting down when I have windows 10 running. The computer has never crashed or shutdown in the BIOS. Its a bit random. Sometimes the computer runs for hours fault free and very quick and then suddenly shuts down.

 

I always get the windows dialogue box saying shutting down and it goes through the process. Sometimes an app or programme is stopping the computer shutdown and it gives me the usual warning.

 

Does that rule out short circuits? Since the computer is going through the normal shutdown protocol?

 

Here is the hardware list:

 

AMD Ryzen 9 3950 x

AMD Radeon Pro WX 9100 

Corsair H150i Pro 360mm liquid cooling system

MSI MEG X570 Godlike Motherboard

Corsair MP600 M.2 Force 2TB SSD

WD Blue Sata SSD 2TB Storage

Seasonic Prime Gold 80+ 1,000 watt 

Cooler Master MC600P Case

Corsair Vengeance LPX DDR4 3200 4x16 GB

 

The BIOS has been updated and reset. There is no overclocking. The case has two fans on the top, one on the rear and three on the front. 

 

Here are the temperatures and voltages:

 

From the BIOS I waited 25 minutes 

 

CPU stabilised at 33 degree's c

Chipset stabilised at 43 degree's c

 

The DDR voltage is 1.2 steady and the CPU voltage is 1.466 - 1.468 volts

 

The Ram is at 2133 and the XMP profiles are disabled.

 

The BIOS is CSM and the Sata is AHCI

 

Everything is brand new except the GPU which I purchased from ebay. 

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