As per the title, SN for my AMD Ryzen 7 1700 is not being recognised by the warranty RMA form (https://www.amd.com/en/support/kb/warranty-information/rma-form )
SN is taken directly from the front of the CPU and is definitely correct. Is this a known issue or am I missing something?
SN is - 9R6597xxxxxxx
Any help appreciated.