AnsweredAssumed Answered

20.4.2 GUI Keeps Crashing

Question asked by silentstorn on Jul 11, 2020
Latest reply on Jul 12, 2020 by silentstorn

Hello,

 

I was able to launch it today, stream a game etc. After the game I clicked on Performance and the GUI crashed. I tried re-opening and it crashed again. I had this problem the other day, except it would crash when launching a game. 

 

What I have: 

 

HP OMEN 30L

 

AMD Ryzen 9 3900 ( the non X Version)

Radeon RX 5700 XT  8GB RAM

32 GB RAM

Windows 10 PRO

 

What I have done:

 

Rebooted

Made sure Windows Updates are loaded

Used the AMD Cleanup utility

Did a Factory Reset Install option within the AMD Radeon software

 

That is when it worked as mentioned above, been then after game, it crashed. 

 

I have since rebooted with same result. 

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