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My External HDD wont work on the USB3 Ports but works on the USB2 Ports

Question asked by xmarvin732 on Jul 10, 2020
Latest reply on Oct 8, 2020 by bankairu

I have had that same problem with my B450 Aorus Pro Mainboard and also with my current MSI X570-A Pro mainboard,

 

Everytime i connect my external HDD to an USB 3 port, it looks like this picture attached.

 

When i use Ubuntu or any other Linux for an example, i have no issues using the HDD with USB 3, I feel like the USB Driver for Windows 10 in the chipset is not working :/

Does anyone know how to fix this?


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