AnsweredAssumed Answered

My External HDD wont work on the USB3 Ports but works on the USB2 Ports

Question asked by xmarvin732 on Jul 10, 2020
Latest reply on Oct 8, 2020 by bankairu

I have had that same problem with my B450 Aorus Pro Mainboard and also with my current MSI X570-A Pro mainboard,


Everytime i connect my external HDD to an USB 3 port, it looks like this picture attached.


When i use Ubuntu or any other Linux for an example, i have no issues using the HDD with USB 3, I feel like the USB Driver for Windows 10 in the chipset is not working :/

Does anyone know how to fix this?