AnsweredAssumed Answered

Radeon Chill - Random Black Screen

Question asked by zargan on Jul 10, 2020
Latest reply on Jul 11, 2020 by zargan

Hey guys,

after some testing with freesync I think there is a problem with radeon chill.


Everytime I use it my monitor turns black for 2-3 seconds randomly like 1-2 times while playing for hours. So its not frequently.


When I dont use it, the issue isnt there. So makes sense that I think there is a problem with it, huh? :-D


I use 2 monitors and only the monitor where the game is running turns black. After screen is returning, everything is still fine. No crashes.


Is happens in all games that I actually play which are:


Red Dead Redemption 2

Rocket League

Monster Hunter World


Before this card I used a Geforce GTX 1070. There wasnt that issue.

Windows Event Viewer has no entries at the time of black screen.




(Updates, Drivers, Bios, Firmware is on latest version. Also did a driver reinstall while using DDU and tried all bios modes of that GPU)


Sapphire RX 5700 XT Nitro+


Windows 10 Home (64x)

AMD Ryzen 7 2700X

MSI X470 Gaming Plus



2 Monitors:

Both Iiyama G-Master PL2730H


Freesync enabled on both

Connected via DP

Changes cables, no difference.


Any ideas?