AnsweredAssumed Answered

Why does my display go blank when using a KVM Switch?

Question asked by snowengineer on Jul 8, 2020

 

Describe your issue:

I have recently installed a PWAY two port HDMI KVM switch for easily switching peripherals between my work laptop and my home desktop computer. The mouse and keyboard switch correctly, but when switching to the desktop PC the display is blank. When I restart the computer the BIOS screen comes up followed by the Windows loading icon, which is then followed by a blank screen.

 

This appears to be a AMD driver issue as shown by a few other questions on the community forum. Any help would be greatly appreciated! 

 

Describe your system:

  • AMD Graphics Card
    • Gigabyte Radeon Rx 5700 Xt Gaming - GV-R57XTGAMING OC-8GD
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Radeon Software 20.5.1
  • Display Devices
    • Sceptre 27" Monitor - C275B-144RN - 1920x1080 @ 144hz HDMI
    • PWAY KVM Switch (HDMI/2 Port)
  • Motherboard + Bios Revision
    • Asus TUF GAMING X570-PLUS (WI-FI) ATX AM4 Motherboard + Version 1407
  • CPU/APU
    • AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor
  • Power Supply Unit  Make, Model & Wattage
    • Thermaltake Toughpower Grand RGB 750W 80+ Gold - TPG-0750F-R 750W
  • RAM
    • 16GB

Outcomes