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Driver install failure Radeon RX570

Question asked by skeeterb on Jul 7, 2020

I bought an ASROCK Phantom Gaming Radeon RX570 8GB Video card and installed it on my ASROCK Fatality X370 Gaming X motherboard and when I attempt to install the drivers in Windows 10 X64 it crashes the system with the error THREAD_STUCK_IN_DEVICE_DRIVER. It doesn't matter what version of the installer that I attempt to use, wether its the driver on the install disc that came with the video card, or the latest version of the driver software downloaded from the AMD site. What can I do to get rid of that error message and install the driver so my video card will have its full functionality?

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