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How to fix "AMDRSServ.exe - Application Error"?

Question asked by ashtonm99 on Jul 6, 2020
Latest reply on Sep 9, 2020 by jbyrne


For the past couple of weeks or so this error has been popping up every time right before I restart my computer. A few days ago, I uninstalled and re-installed the AMD Radeon Software because I've been unable to capture media or use any hotkeys (this didn't fix that problem). Now, this error is popping up every ten minutes or so that I'm using my computer.


AMDRSServ.exe - Application Error

The instruction at 0x00007FFF901C9BD1 referenced memory at 0xFFFFFFFFFFFFFFFF. The memory could not be read.


I've included a picture of the error message below. I don't know if it's related to the media/hotkey problems, but I'd appreciate any help. I'm using version 20.5.1 of the software, which was the same before I re-installed.