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New Build and Ryzen 7 3700X seems to be dead...

Question asked by kjdf17 on Jul 2, 2020
Latest reply on Jul 3, 2020 by kjdf17

New Build and Ryzen 7 3700X seems to be dead...


AMD Ryzen 7 3700X - Using supplied fan (for now)

Asus TUF GAMING X570-Plus (Wifi) - Motherboard
Corsair Vengeance RGB Pro DDR4 - 3200  16GB (2x8) -  CMW16GX4M2C3200C16W
Asus AMD Radeon RX 5700 OC 8GB - DUAL - RX5700-O8G-EVO
Corsair Force MP600 PCIe 4 - 500GB - CSSD-F500GBMP600

Deepcool DQ750ST - 750W 80-Gold Power Supply

 

Issue - After everything is properly installed nothing is displayed on the monitor and the Asus MB LED is a solid YELLOW which is the DRAM LED.

 

Trouble shooting steps taken:
Reseated memory - Used one chip - Used different (GSkill at comp store) - Removed CMOS battery for 10 minutes, Called Asus, they said board was defective and get a new one, which I did and everything is the same after all that work
I then tested everything individually.  Using my son's PC, I successfully tested the memory and video card.  I took his AMD Ryzen 7 2700X and installed it in my new PC and everything worked.  While it was working, I also did a MB BIOS update.  I put the new 3700X in his PC and I get the same yellow LED on the MB (also Asus - B450-F).

 

So, do I simply have a defective brand new AMD 3700X or is there something I can do?

 

Thank you in advance for your help!

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