AnsweredAssumed Answered

Faulty Drivers for RX 5600XT? (Possible solution to VIDEO_TDR_ERROR BSOD)

Question asked by awpii on Jun 30, 2020
Latest reply on Jun 30, 2020 by awpii

So, I bought the ASUS ROG STRIX Radeon RX 5600XT literally yesterday, I installed the most up to date drivers (20.4.2) and the drivers will not stop crashing every time I play!


I can only play for a few minutes, sometimes an hour before the drivers crash to a BSOD that reads the error code "VIDEO_TDR_ERROR".


I've already tried clean re-instlalls of the drivers using DDU, I did uninstall my previous' GPU drivers (Nvidia GTX 1060) using DDU as well, I used AMD's cleanup utility, I even re-installed the chipset drivers and nothing has helped.


All I'm missing to do right now is format the computer and try again but I hold no hopes that this would work either seeing how many people are complaining about it.


What's worse is, none of the Tech Support phone contacts in AMD's websites work, they instantly drop the call.


Can anyone provide any hotfix or solution to this? I can't play with the card that I had to save MONTHS for (Tech is really expensive in Argentina).



Ryzen 5 3600X (Stock clocks and turbo)


ASUS ROG Strix RX 5600 XT 6GB

Windows 10 x64 Pro in a Western Digital M.2 Drive.

500W 80+ Bronze PSU.


EDIT: I was able to solve this thanks to this video YouTube , it seems like the issue could be with Adrenalin itself, and not the bare drivers (AMD take a look hint hint).