AnsweredAssumed Answered

Faulty RX580 or PSU? System hang in demanding games.

Question asked by nacholz on Jun 27, 2020
Latest reply on Jun 30, 2020 by pokester

So my games cause a system hang after a while, COD Warzone will run smooth or sometimes it is -10 fps or the whole system hang.


The problem: Black screen with sound and then after a few seconds the fans go noisy, I have to shut it down with the power button.


I tried:

Undervolting even by 50 mV causes crash with graphic demanding apps, increasing the power limit in Radeon Settings even by +10% causes it to hang inmediatly when trying a benchmark (when doing it with Afterburner it causes the same), OCCT Power test runs fine but crashes some times and if I up the power limit it opens for 1 second and hangs.


I put the Ram frequency and voltage to auto (in case the ram oc was the problem) and the problem persists. 

In Unigine Heaven the card is between 140w and 155w, most of the time at 140w.


My system specs:

Ryzen 5 3600

2 x 16gb Hyper X Fury 2400mhz overclocked to 3200mhz

MSI RX580 Gaming X 4gb

Antec HCG 620M psu

Gigabyte B450M S2H