av_hardware

window hangs when xconnect launches

Discussion created by av_hardware on Jun 27, 2020
Latest reply on Jun 30, 2020 by av_hardware

I have lenovo thinkpad p73 with rtx 3000 card.  I am trying to use an egpu with a wx7100 on it.  When I connect the egpu, windows 10 (1903) would hang when xconnect starts to load. Egpu enclosure is Razer Core X.

 

I have verified it is not due to internal rtx card (uninstalled the driver and disabled the device).  

I have updated driver and firmware for thunderbolt.

I verified that it's not the enclosure by placing another nvidia card on it and that works fine.

 

I have tried using radeon pro software june 24 download.  And I use the one prior to this release.

 

Help would be appreciated.

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