AnsweredAssumed Answered

Is there any reasonable ways to fix radeon black screen bug for the 5000 series?

Question asked by orioslinger on Jun 24, 2020
Latest reply on Jun 29, 2020 by orioslinger

Recently I set up the new parts for my computer, and during the set up for the graphics card I ran into the dreaded black screen bug for the drivers.


the procedure went as a lot of others that run into the problem. I download the detector for the card, and I choose to install the suggested 20.4.2 update, at around 80% the whole screen just goes black and it permanently stays that way till I go in safe mode and remove them with a DDU. my specs and parts are brand-new and fully updated with the BIOS and windows is at 2004. thanks to anyone who can offer any suggestions.


here are the specs of the computer:

ryzen 5 3600

ASRock B450 steel legend mobo

G.Skill TridentZ 3200MHz 8GB x 2

XFX Radeon 5500 XT

I have already submitted an error form to AMD and hopefully it can be better repaired with the upcoming July update.