AnsweredAssumed Answered

Black scree on Windows 10. need to reboot/flashing black screen on windows7!

Question asked by mananao on Jun 23, 2020

Good day, for months I have black screen, trying every advises. First on window 10/1909, black screen then need to reboot, then back to windows7/64 ultimate, flashing black screen (no reboot) specially using window's, but not the games... or internet.

Black screen appear with AMD graphics drivers from old or last edition but NOT with regular window graphics driver.

Need solutions or advises.

Thank you.Alain

 

 

System Information report written at: 06/23/20 17:29:31
System Name: ALTEA-PC
[System Summary]

Item Value
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name ALTEA-PC
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7A36
System Type x64-based PC
Processor AMD A6-9500 RADEON R5, 8 COMPUTE CORES 2C+6G, 3500 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. A.20, 1/22/2019
SMBIOS Version 2.8
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.24556"
User Name Altea-PC\Altea
Time Zone Taipei Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.45 GB
Available Physical Memory 1.33 GB
Total Virtual Memory 6.90 GB
Available Virtual Memory 3.32 GB
Page File Space 3.45 GB
Page File C:\pagefile.sys

[Hardware Resources]

 


[Conflicts/Sharing]

Resource Device
I/O Port 0x00000000-0x000003AF PCI bus
I/O Port 0x00000000-0x000003AF Direct memory access controller

I/O Port 0x0000E000-0x0000EFFF PCI Express standard Downstream Switch Port
I/O Port 0x0000E000-0x0000EFFF Realtek PCIe GbE Family Controller
I/O Port 0x0000E000-0x0000EFFF PCI Express standard Root Port
I/O Port 0x0000E000-0x0000EFFF PCI Express standard Upstream Switch Port

Memory Address 0xFEE00000-0xFFFFFFFF PCI bus
Memory Address 0xFEE00000-0xFFFFFFFF Motherboard resources

Memory Address 0xFE700000-0xFE7FFFFF PCI Express standard Downstream Switch Port
Memory Address 0xFE700000-0xFE7FFFFF Realtek PCIe GbE Family Controller
Memory Address 0xFE700000-0xFE7FFFFF PCI Express standard Root Port
Memory Address 0xFE700000-0xFE7FFFFF PCI Express standard Upstream Switch Port

Memory Address 0xE0000000-0xEFFFFFFF AMD Radeon R5 Graphics
Memory Address 0xE0000000-0xEFFFFFFF PCI bus

Memory Address 0xA0000-0xBFFFF AMD Radeon R5 Graphics
Memory Address 0xA0000-0xBFFFF PCI bus

I/O Port 0x000003B0-0x000003BB AMD Radeon R5 Graphics
I/O Port 0x000003B0-0x000003BB PCI bus

IRQ 0 System timer
IRQ 0 High precision event timer

 


[Memory]

Resource Device Status
0xE0000000-0xEFFFFFFF AMD Radeon R5 Graphics OK
0xE0000000-0xEFFFFFFF PCI bus OK
0xF0000000-0xF07FFFFF AMD Radeon R5 Graphics OK
0xFE900000-0xFE93FFFF AMD Radeon R5 Graphics OK
0xA0000-0xBFFFF AMD Radeon R5 Graphics OK
0xA0000-0xBFFFF PCI bus OK
0xFE700000-0xFE7FFFFF PCI Express standard Downstream Switch Port OK
0xFE700000-0xFE7FFFFF Realtek PCIe GbE Family Controller OK
0xFE700000-0xFE7FFFFF PCI Express standard Root Port OK
0xFE700000-0xFE7FFFFF PCI Express standard Upstream Switch Port OK
0xC0000-0xDFFFF PCI bus OK
0xFEE00000-0xFFFFFFFF PCI bus OK
0xFEE00000-0xFFFFFFFF Motherboard resources OK
0xF8000000-0xFBFFFFFF System board OK
0xF0800000-0xF081FFFF AMD PSP 2.0 Device OK
0xFE600000-0xFE6FFFFF AMD PSP 2.0 Device OK
0xFE96F000-0xFE96FFFF AMD PSP 2.0 Device OK
0xFE96A000-0xFE96BFFF AMD PSP 2.0 Device OK
0xC0000000-0xDFFFFFFF Motherboard resources OK
0xFEB80000-0xFEBFFFFF Motherboard resources OK
0xFE960000-0xFE963FFF High Definition Audio Controller OK
0xFE500000-0xFE5FFFFF Motherboard resources OK
0xFE968000-0xFE969FFF AMD USB 3.0 Host Controller OK
0xFEC00000-0xFEC00FFF Motherboard resources OK
0xFEC01000-0xFEC01FFF Motherboard resources OK
0xFEDC0000-0xFEDC0FFF Motherboard resources OK
0xFED80000-0xFED8FFFF Motherboard resources OK
0xFEC10000-0xFEC10FFF Motherboard resources OK
0xFF000000-0xFFFFFFFF Motherboard resources OK
0xFE704000-0xFE704FFF Realtek PCIe GbE Family Controller OK
0xFE880000-0xFE89FFFF Standard AHCI 1.0 Serial ATA Controller OK
0xFE8A0000-0xFE8A7FFF AMD USB3.1 eXtensible Host Controller OK
0xFE96D000-0xFE96D3FF AMD SATA Controller OK
0xFED00000-0xFED003FF High precision event timer OK
0xFE964000-0xFE967FFF High Definition Audio Controller OK
0xFE96C000-0xFE96C0FF Standard Enhanced PCI to USB Host Controller OK

[Components]

 

System Information report written at: 06/23/20 17:41:33
System Name: ALTEA-PC
[Memory]

Resource Device Status
0xE0000000-0xEFFFFFFF AMD Radeon R5 Graphics OK
0xE0000000-0xEFFFFFFF PCI bus OK
0xF0000000-0xF07FFFFF AMD Radeon R5 Graphics OK
0xFE900000-0xFE93FFFF AMD Radeon R5 Graphics OK
0xA0000-0xBFFFF AMD Radeon R5 Graphics OK
0xA0000-0xBFFFF PCI bus OK
0xFE700000-0xFE7FFFFF PCI Express standard Downstream Switch Port OK
0xFE700000-0xFE7FFFFF Realtek PCIe GbE Family Controller OK
0xFE700000-0xFE7FFFFF PCI Express standard Root Port OK
0xFE700000-0xFE7FFFFF PCI Express standard Upstream Switch Port OK
0xC0000-0xDFFFF PCI bus OK
0xFEE00000-0xFFFFFFFF PCI bus OK
0xFEE00000-0xFFFFFFFF Motherboard resources OK
0xF8000000-0xFBFFFFFF System board OK
0xF0800000-0xF081FFFF AMD PSP 2.0 Device OK
0xFE600000-0xFE6FFFFF AMD PSP 2.0 Device OK
0xFE96F000-0xFE96FFFF AMD PSP 2.0 Device OK
0xFE96A000-0xFE96BFFF AMD PSP 2.0 Device OK
0xC0000000-0xDFFFFFFF Motherboard resources OK
0xFEB80000-0xFEBFFFFF Motherboard resources OK
0xFE960000-0xFE963FFF High Definition Audio Controller OK
0xFE500000-0xFE5FFFFF Motherboard resources OK
0xFE968000-0xFE969FFF AMD USB 3.0 Host Controller OK
0xFEC00000-0xFEC00FFF Motherboard resources OK
0xFEC01000-0xFEC01FFF Motherboard resources OK
0xFEDC0000-0xFEDC0FFF Motherboard resources OK
0xFED80000-0xFED8FFFF Motherboard resources OK
0xFEC10000-0xFEC10FFF Motherboard resources OK
0xFF000000-0xFFFFFFFF Motherboard resources OK
0xFE704000-0xFE704FFF Realtek PCIe GbE Family Controller OK
0xFE880000-0xFE89FFFF Standard AHCI 1.0 Serial ATA Controller OK
0xFE8A0000-0xFE8A7FFF AMD USB3.1 eXtensible Host Controller OK
0xFE96D000-0xFE96D3FF AMD SATA Controller OK
0xFED00000-0xFED003FF High precision event timer OK
0xFE964000-0xFE967FFF High Definition Audio Controller OK
0xFE96C000-0xFE96C0FF Standard Enhanced PCI to USB Host Controller OK

Outcomes