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Ryzen 7 3700X, X570 Aorus Elite Nothing happens, no access to bios, no display

Question asked by aurel on Jun 22, 2020
Latest reply on Jun 22, 2020 by elstaci

Ryzen 7 3700X, X570 Aorus Elite, Nothing happens, no access to bios, no display


Hello,


Following an order dated December 1 for a complete configuration of a pc, I am sending this message because I am encountering a technical problem.


Since the assembly of my pc last December, the PC worked perfectly well for a period of 7 months.


However, at the end of last week, the pc screen froze at the end of the day. I restarted it, but since then, it is impossible to restart it normally.


Now, every time I restart it, the CPU fan starts to spin quickly for around 5 sec, then it turns off for one second and just afterwards, it turns back on but stays at a slow speed, with a lower LED lighting. Nothing happens, no access to bios, no display (black screen).


I did not overclock anything, I did not touch any component factory settings since its purchase because the PC was powerful enough for what I had to do. The PC has a suitable cooling (3 fans).


Those are things I did :


1. I unplugged each RAM bar, one by one
2. I unplugged the video card to try to connect the screen to the motherboard
3. I unplugged the hard drive

4. I have removed and reinstalled my CMOS battery, also tried the jumper method.

5. I updated the bios twice. Once with the factory version (F3) and the other time with the most recent version (F20a).

 

I tried all the possible alternatives.


Would you have an idea or advice ?


Could you help me ?


Thank you very much for your help.

 


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Corsair RM650, 650W 80+ Gold Certified PC Power Supply - Modular -

Semi-passive - C6 / C7 compatible


AMD Ryzen 7 3700X (3.6 GHz) AM4 Socket Processor - Octo Core - Cache 36

Mo - Matisse

 

AMD Wraith Prism rev. C Top flow - PWM - Socket AMD AM4 / AM3

/ FM2


Gigabyte GeForce RTX 2060 SUPER WINDFORCE OC 8G, 8 GB Graphics card

 

PCI-Express overclocked - Semi-passive cooling (0 dB mode) - With

backplate - VR compatible


Gigabyte X570 AORUS ELITE ATX motherboard - Socket AM4 - AMD X570 chipset

- USB 3.1 - SATA 6 Gb / s - M.2 - Integrated LEDs


Corsair Carbide 275R Tempered Glass, Black Medium Tower PC Case - ATX /

 

mATX / Mini-ITX - USB 3.0 - With window (full size)


Corsair Force MP510, 480 GB, M.2 SSD - NVMe - Phison PS5012 controller-

 

E12 - Max read: 3480 MB / s - Max write: 2000 MB / s - TLC 3D memory


DDR4 G. Skill Trident Z, 16 GB (2 x 8 GB), 3000 MHz, CAS 15 Kit Dual

Channel - DDR4 memory - PC-24000


Win 10-64bits

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