cpaya

Asus DUAL RX5500XT O8G EVO

Discussion created by cpaya on Jun 18, 2020

Dear AMD support,

 

This card shuts down my computer when playing Conan, Shadow of the Tomb Raider, Fallout 4, Resident EVIL 2 and so, and so on... The only game that I can play is Age of Empire, amazing! When using DAZ Studio and Bryze the system seems to be stable and it works just fine.

 

Of course I installed the latest driver from AMD and older ones too, does'nt fix the problem neither. And of course I reintall the OS... new BIOS update.

 

Checked compatibility of this card with PCIe 3.0 see link below that this card works with a system based on PCIe 3.0.

 

 

 

This is my configuration:

AMD Ryzen 2400G

ASUS Prime A320M-K

CORSAIR 16 GB

WINDOWS 10 PRO v2004

 

Please could you tell me, what the problem is, so I can work on it?

 

btw

With the NVIDIA GEFORCE GTX 1650 (my old card) everything works perfectly and all the mentioned games above, I play them with ultra settings.  Amazing isn't it?

 

Kind regards,

 

Camilo Paya

 

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