AnsweredAssumed Answered

Video Recording not working after update to 20.4.2

Question asked by wjones14 on Jun 13, 2020

CTRL-Shift-R always worked prior to this update.  I opted for the clean install that wiped out previous versions.  Video recording is still enabled in the settings.  When I press CTRL-Shift-R, nothing happens.  Previously, the Radeon software logo would appear in the upper right saying recording started, and pressing CTRL-Shift-R again would stop the recording.  Recordings were saved in the default Videos->Radeon ReLive folder.

 

I tried changing the hotkeys to different ones, like CTRL-Shift-E and CTRL-R, but that didn't work either.

 

Then I tried updating to the latest beta driver version 20.5.1 and it still didn't work.  I uninstalled Radeon Software in the Windows Settings, and reinstalled 20.4.2.  Still doesn't work.  Nothing happens when I press CTRL-Shift-R.

 

For completeness, the rest of my system:

 

Windows 10 Home 64-bit

Gigabyte Z390 AORUS PRO motherboard

Intel i5-9600K CPU

XFX R9 380 4GB video card

Outcomes