AnsweredAssumed Answered

Screen and audio temporarily go out- RX 5700

Question asked by kingturtle134 on Jun 13, 2020



My system has been encountering random screen black outs and audio cut outs, both in game and on the desktop. They last about 3-4 seconds and then the display and audio cut out. I've had these issues since I got the card over 6 months ago but were hoping they were graphics driver related. Any suggestions on things to try before I look at replacing hardware?


System info:

CPU: Ryzen 5 3600

GPU: XFX RX 5700 8GB

PSU: Corsair 550W

RAM: 16GB DDR4 3200

OS: Windows 10 1909 18363.900

Radeon version: 20.5.1

Chipset: B450