AnsweredAssumed Answered

Computer freezes completely after updating to Radeon software version 20.4.2

Question asked by taro8123 on Jun 12, 2020
Latest reply on Jun 15, 2020 by taro8123

Recently updated the driver software to 20.4.2, and whenever I play games the laptop freezes completely. The laptop is unresponsive to everything and the only way to solve this problem when it happens is by using the physical power button. 

 

Does anyone know of any possible fixes or solutions? Please don't hesitate to ask for additional information.

I appreciate any help.

Cheers

 

Below are screenshots of my specs found on the Radeon app system info tab:

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