RX 570 Error 43 - Cannot Install New Drivers

Discussion created by steve6540 on Jun 10, 2020
Latest reply on Jun 13, 2020 by steve6540



I recently purchased a used RX 570 from a friend of mine. When I installed it, initially I got error code 43. I tried downloading the most recent drivers off the AMD site, but when I go to run the installer my computer BSODs with "MACHINE CHECK EXCEPTION" as the error. Using DDU and removing both AMD and Nvidia drivers didn't help. 


I read that could help with some of this issues, so I downloaded it. I ran DDU in safemode, removed my Nvidia drivers, removed my AMD drivers and ran it. I no longer have error 43 and can use my two monitors properly. But, I still cannot install the most recent drivers. I get the same problem as before; my computer crashes as the installer loads (after the animation and sound). Right now I'm using the ones that came on the CD (2017).


In, it finds all of the fields except "SL-DVI limit on DL-DVI"


I tried ignoring this and going on with the old drivers, but when I tried to run a game (COD Warzone), it crashes with error code "COD WARZONE: FATAL ERROR 0X00000001411700A0 7544987 0XC000001D - amdxc64.dll". This seems to indicate a problem with the drivers... that I can't install because it crashes xD


Sorry for no photos, I'm away from the computer in question until Friday. Thank you in advance for any help!