AnsweredAssumed Answered

Unable to properly install AMD Radeon HD 7500M/7600M

Question asked by mangusbrother on Jun 6, 2020
Latest reply on Jun 7, 2020 by mangusbrother

I have a laptop: Sony Vaio sve1713y1eb

Specifications available here: 

SVE1713Y1E Specifications | Sony UK 

To note: AMD Radeon™ HD 7650M


I have been trying to properly setup the graphics driver for the past month now.

Sometimes basic reinstallation works, and i'm able to configure the driver but after a restart this stops working


I am running Windows 10 x64 Pro

Version: 1909 OS build 18363.836



In device manager I have listed under display adaptors:

AMD Radeon HD 7500M/7600M Series


If i uninstall this i see the Microsoft Basic Display Adapter instead. 


I have tried installing the driver: Non-WHQL-Win10-64Bit-Radeon-Software-Crimson-ReLive-16.2.1-Sep20


- When i try to start "AMD Settings" I get "Windows is searching for RadeonSettings.exe. To locate the file yourself, click Browse".  (This file cannot be find in program files)

- If i try to manually run C:\Program Files\AMD\CNext\CNext\cnext.exe I get "No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware"


My inbuilt drivers can be found here: 

Drivers and Software updates for SVE1713Y1E | Sony UK 

I have tried installing Intel Graphics Drier (Windows 8.1 32bit/64bit Windows 7 32bit/64bit) to have my processer graphics (i think i have them according to spec sheets), since they dont' seem listed in device manager. However this also gives an error "Your computer doesn't need to apply this program. Installation is stopped."



How can I get this laptop up and running as this is the only thing that is left on it and it's being giving issues for way too long now.