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rx580 screen freeze

Question asked by alexf036 on Jun 6, 2020

Hello everybody,

 

in the last two weeks I have an issue with my RX580. Sometimes the screen freezes, sound is also in a loop, and after a few seconds, the screen turns black, because of no video input signal. It is not a temperature problem, I tested it, and metest syas my ram is also ok. The strange part is, that the screen freezes appear randomly. Sometimes I can game for hours and nothing happens, sometimes the screen freezes a few seconds after startup. I also renewed the atikmpag.sys and the atikmdag.sys, but it didnt solve the problem. I also reinstalled the GPU drivers, also didnt solve the problem. Can anybody help, me and Google are out of ideas.

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