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Processors

clover
Journeyman III
‎06-05-2020 02:02 AM

Ryzen 5 2600 6 core cpu gives "unexpected kernel mode trap" bsod every 2 days

I built a pc a few days ago and started playing gta online on it and the game started crashing and shortly after my pc crashed with the "unexpected kernel mode trap" bsod. Can anyone help me fix this issue

Specs:

B450 Aorus Pro

Nvidia gforce GTX 1650 4GB OC

AMD Ryzen 5 2600

Kingston HyperX RGB 8GB x2 RAM sticks

720W PSU 

Gigabyte 256GB M.2 NVMe SSD 

HyperX 120GB SSD

WD BLUE 4TB

Windows 10 pro 2004 x64

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3 Replies
elstaci
MVP
‎06-05-2020 08:05 AM

This tech site gives some good troubleshooting tips on your error: 0x0000007F (UNEXPECTED KERNEL MODE TRAP) – Fix for Windows 

Check for defective RAM Memory (MEMTEST86)  or possibly incompatible RAM Memory via Motherboard RAM Memory QVL List.

Update your GPU Nvidia Graphic driver - New driver came out after Windows 2004 went public.

clover
In response to elstaci
Journeyman III
‎06-05-2020 08:34 AM

did not help. all of my drivers are up to date

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elstaci
In response to clover
MVP
‎06-05-2020 04:28 PM

Try this simple troubleshooting method to eliminate 3rd party drivers or apps that might be causing your issue.

Boot into a Clean Windows Desktop. It sorta like booting into Windows Safe Mode except in a Windows environment.

Here how to do it: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows 

Run you game and see if the same problems occurs or it is different.  

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