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Graphics Cards

rutte
Journeyman III
‎05-28-2020 05:56 PM

Monitors freeze while 4k gaming

I have an RX 5700 XT and 3 monitors. When running a 4K game on my main monitor the other 2 monitors graphics freezes. Audio still works but nothing changes in the displays other than the game while I'm in the game. Moving the cursor focus to another monitor unfreezes the apps. Is this normal?

1 Reply
pokester
MVP
‎05-29-2020 10:04 AM

No it is not normal. Yes it is a known issue. The 20.5.1 drivers may be better. Install them using the clean install choice. Just know that even with those drivers it is listed as s known issue. Report the issue to AMD: https://www.amd.com/en/support/contact-email-form 

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