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AMD Ryzen 7 3800x crashes with Linux. Can I replace it with another one?

Question asked by danielgafni on May 28, 2020
Latest reply on Jul 23, 2020 by jps.sinning

Hello!

So as the title suggests, I have problems with running Linux with my new CPU. Windows works perfectly fine. I've tested Manjaro, Arch, Kubuntu and Ubuntu distros.

While loading the OS I usually get the errors in the attached picture. After logging in the user the system randomly freezes (it becomes harder to move the cursor, then it stops completely) and reboots by itself. I've tried all the solutions that I could google: setting processor.max_cstate to 0, 1, and 5 in kernel parameters; adding idle=nomwait in kernel parameters; setting Power Supple Idle Control to Typical Current Idle in UEFI. All of this doesn't help, I am unable to work on Linux for a few months now. I suspect my CPU has a bug that can't have a workaround (I've read about some early versions of AMD CPUs that had this bug).

The problem is surely with the CPU, I've seen people have similar issues. I even used another graphics card and it didn't help.

So, my question is - can my CPU be replaced with a new version?

Thank you so much for the help!

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