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Help me with the atikmpag.sys BSOD

Question asked by clez on May 28, 2020
Latest reply on May 28, 2020 by clez

Hello. I recently built a new pc (with an AMD graphics card and processor) and have been receiving the BSOD Video_TDR_Failure with the reason being atikmpag.sys. After looking into it, I tried using the command prompt and other solutions to fix the issue, but nothing worked. When I tried replacing the atikmpag.sys file I found three seperate atikmpag.sys files and three seperate atikmdag.sys files. After trying to replace all three old files I was met with an issue, I could not get permission to rename or delete the files. I made myself the owner of the files and took the access off the system and gave it to myself. Every time I try to rename or delete the files I am prompted by the system telling me that I need permission from "Everyone".