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trying to upgrade from a HD6570 to a 5500xt on a Pavilion h8-1017 but Windows 10 won't boot up with new card installed. Have tried everything but the solution, any ideas out there?

Question asked by mstrplumber on May 22, 2020
Latest reply on May 22, 2020 by elstaci

Computer works fine when I reinstall old card but won't boot windows when new card is installed. Have                        used DDU to clean the old drivers to no avail. 700 watt power supply 8 gigs RAM. Install was very tight had to trim RAM release tabs to get it to fit but it is sitting snuggly in slot. Any ideas anyone?