AnsweredAssumed Answered

r9 390 LiveKernelEvent crashes

Question asked by rumpledum on May 20, 2020

My motherboard died, so I upgraded it and replaced the cpu at the same time. 

I tried a windows reset and started getting Live Kernel Event crashes in games, I tried reinstalling chipsets, drivers, etc but to no avail so have done a full clean install this morning, fresh drivers etc and I still get these errors, googling the bucked ID, I believe these are specific to the AMD card.


I'm unsure if this is a software issue ( I hope) or a hardware problem, but any advice would be apprciated.


Hardware Error


A problem with your hardware caused Windows to stop working correctly.


Problem signature

Problem Event Name: LiveKernelEvent

Code: 141

Parameter 1: ffffdc8ee4c7c010

Parameter 2: fffff8032b2d09f0

Parameter 3: 0

Parameter 4: 3108

OS version: 10_0_18362

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.18362.

Locale ID: 2057


Extra information about the problem

Bucket ID: LKD_0x141_Tdr:6_IMAGE_atikmpag.sys

Server information: 41542790-6d5e-4199-b171-6e95c61b99cc


I've tried rolling back my GPU settings and verifying everything, I also forgot I was on windows 10 N so installed the media pack in case that was a factor, but alas nothing.


any advice would be really appreciated.


In terms of the current spec its:


i5 9600k
gigabyte h370 HD3
16gb corsair DDR 4
AMD R9 390 8gb (yes I know it's a bit old)
Corsair CX 600W psu
Samsung EVO 850 SSD