AnsweredAssumed Answered

Radeon Vega 11 Graphics Driver won’t work

Question asked by on May 19, 2020
Latest reply on May 21, 2020 by

I have just purchased and installed a new AMD Ryzen 5 3400G with Radeon Vega Graphics CPU.  It is installed in an ASUS TUF B450M Pro Gaming motherboard on a system running Windows 10 Enterprise version 1909 patched up to the very latest updates.  I also have an NVidia GeForce GT610 graphics card that actually works.


I’ve successfully enabled the Vega Graphics component in the Asus BIOS, with the Nvidia set as the primary graphics device and the Radeon Vega as the secondary.

But try as I might I can’t get the drivers for the Radeon Vega Graphics to install. 

I’ve tried downloading and installing all the following packages, running each as Administrator, without any success. 

  • radeon-software-adrenalin-2020-20.4.2-minimalsetup-200423_web.exe
  • rv-win10-64bit-whql-radeon-software-17.40.3701-feb12.exe
  • win10-radeon-software-adrenalin-2020-edition-20.2.2-mar5.exe


The packages run through the installation process apparently correctly, but every time I reboot the system afterwards Windows Device Manager simply shows the AMD Radeon™ RX Vega 11 Graphics device as not working with the following error message:

“Windows has stopped this device because it has reported problems. (Code 43)”


Any ideas?