AnsweredAssumed Answered

Radeon RX 5700 XT crash in games (20.4.2)

Question asked by pixelhuh on May 14, 2020
Latest reply on May 15, 2020 by taskforce131

Hello. I still have problems with my Radeon rx 5700 xt in games. (20.4.2 driver)

I apologize for my English, I'm not a native speaker.
Problems: Sudden black screens, green screens, falls on the desktop (Radeonsoftware.exe, : 0xc0000005, 0x00000000412967), bsods, LKD_0x141_Tdr:6_IMAGE_atikmpag.sys and others...


My configuration:

CPU: Ryzen 5 3600
RAM: Kingston HyperX FURY Black [HX432C16FB3K2/16] 16
PSU: 750w
Motherboard: MSI B450M PRO-VDH MAX with latest bios version (7A38vB5), i also try B4.
My GPU vendor: GIGABYTE AMD Radeon RX 5700 XT GAMING OC
Windows 10 64bit (1909)

What I was trying to do.

DDU uninstall and reinstall drivers, including all previous versions
reinstalling windows (3 times)
Driver installation without Adrenaline by windows means
Deactivation of Acceleration
Disable all possible settings in adrenaline
Changing the power supply
I also changed the display.
XMP disable
Disabling CPU Oc
Fans GPU Adjustment
Switching off zero rpm
Installing other video cards, (1050ti, 1070) they worked without interruptions.
Lowering GPU Frequency
Adjusting GPU Power Consumption
Checking memtest64 RAM and other means (all good)
Checking hard drives for errors (all good)
Run games without installing third party software after reinstalling Windows
Shutdown xBox game bar
Run stress tests (OCCT, FurMarks) for a few hours (stress tests are error-free)
And a lot of other things I could forget about.

Falls occur in a variety of games without any - or reasons, it is impossible to catch any - a single scenario, they are always sudden. From - for this I can not even exchange it in the store, because the card is returned with a note of full service.

I'm sure that my configuration is stable and the problem is on the driver side, I've tried many ways to fix these bugs and none of them gives 100% stability in the games.

 

I don't know what to do.
This purchase was a big disappointment for me.

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