Game & System Crashes and Artifacts on Radeon RX 5700 XT

Discussion created by hd1 on May 14, 2020
Latest reply on Jun 6, 2020 by hd1

Describe your system:

  • AMD Graphics Card
    • Sapphire RX 5700 XT 8GB Radeon, Stock Blower Fan Variant, bought right after Radeon RX 5700 XT was released
  • Desktop
  • Operating System
    • Windows 10 64bit Version 1909
  • Driver version installed
    • 20.4.2
  • Display Devices
    • Single monitor 3840x2160 benq pd3200u on displayport
  • Motherboard + Bios Revision
    • Gigabyte H170N-WIFI, BIOS AMI F22e
    • Intel Core i5-6600 @ 3.30GHz  4 Cores, 4 Logic Cores
  • Power Supply Unit  Make, Model & Wattage
    • Corsair RMi Series RM750i 750W
  • RAM
    • 16 GB RAM


Describe your issue:

Squad, Digital Combat Simulator, Unigine Superposition Benchmark experience flickering of parts of the screen (mostly white). Sometimes short black screens, then back to the game. Sometimes artifacts all over the screen. Sometimes the game crashes to Windows desktop. Sometimes the desktop has artifacts all over after the crash. Sometimes after the crash to desktop with artifacts the computer will crash completely. Sometimes the game crashes the whole computer without warning. And everything inbetween.


Before gaming I start Unigine Superposition Benchmark in game mode where you get a static screen if you don't move and let it run for ~5 minutes to see if I get flickering and artifacts. If I do I just reboot and try again until it "appears" as if I don't get flickering. Then I can usually game for hours without problems (sometimes it would still crash). How often I need to reboot to try this varies approximately between 2-10 times.


Furmark did not crash in the past even though games did (did not retry with the recent drivers).


I already switched from a 650W PSU to a 750W one. The next things I am doing is getting a powered USB hub and 32GB RAM (both unrelated to the issue, but maybe it helps with it too).


This issues has been ongoing in all driver versions since I bought the GPU shortly after it was released.


The weird thing is that sometimes there are no flickers, artifacts, etc. and games would run for hours without issues. But if there are the slightest issues in my Unigine Superposition Benchmark test before gaming, I can bet on it crashing the game and/or computer.


EDIT: I am aware of most tips and tricks that have been posted in the mega thread and elsewhere. I repeatedly filed the problem with AMDs support system. I just explicitly mention it in a new thread because AMD requested us to do so in the now defunct mega thread. Still thanks, for any suggestions you have. But I believe it is a driver issues that needs to be fixed. After all the situation slightly improved over the months with newer drivers.