AnsweredAssumed Answered

Green screen crash then reboot

Question asked by micasmith11b on May 10, 2020
Latest reply on Aug 31, 2020 by m4u

I will randomly have a crash which gives me a green screen on my main monitor followed by the PC rebooting. I have changed the Video Card PSU connectors which made it so it didn't happen at all last night while gaming and running my stream. Here is the specs:

ASRock Phantom Gaming D Radeon RX 5700 XT 8G OC Video Card

Desktop with MSI MPG X570 Gaming Edge WiFi AMD A4

Windows 10 Pro 64bit

Driver version 20.4.2

Display 1 ASUS VP28U - Display Port 3840 x 2160

Displays 2 and 3 ACER XB271H A - Displlay Port 1920 x 1080

Motherboard MPG X570 Gaming Edge WiFi with BIOS: 7C37v191

AMD Ryzen 7 3700X 8-Core 3.6GHz processor

PSU Corsair RMx Series RM850X 850W Plus Gold

48GB Installed RAM


I will be playing FF:XIV when all of a sudden I will get the green screen which causes my system to reboot. I got the error before and as I said I changed the PSU cables to the GPU and it didn't do the green screen for about 16 hours. I started the game today and I have gotten the error twich already.


Running game on main display Borderless Windowed at 1920 x 1080