programphantom

RX 5600 XT black screen crash STOP 116

Discussion created by programphantom on May 10, 2020

Hello

Can anyone analyse this bugcheck analysis. I have been getting crashes with my Pulse Sapphire 5600 XT. Any help?

Cheers, Henry


Microsoft (R) Windows Debugger Version 10.0.19528.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff800`47000000 PsLoadedModuleList = 0xfffff800`47448150
Debug session time: Sun May 10 12:09:42.152 2020 (UTC + 1:00)
System Uptime: 0 days 1:31:05.816
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.................
Loading User Symbols

Loading unloaded module list
.............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`471c2390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff9f83`c341b810=0000000000000116
6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe4812009b010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff800463109f0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 000000000000000d, Optional internal context dependent data.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on RUBY

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 20

Key : Analysis.Memory.CommitPeak.Mb
Value: 64

Key : Analysis.System
Value: CreateObject


ADDITIONAL_XML: 1

BUGCHECK_CODE: 116

BUGCHECK_P1: ffffe4812009b010

BUGCHECK_P2: fffff800463109f0

BUGCHECK_P3: 0

BUGCHECK_P4: d

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffff9f83`c341b808 fffff800`4583fcda : 00000000`00000116 ffffe481`2009b010 fffff800`463109f0 00000000`00000000 : nt!KeBugCheckEx
ffff9f83`c341b810 fffff800`4583f34b : fffff800`463109f0 ffffe481`2009b010 ffff9f83`c341b919 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff9f83`c341b850 fffff800`4f3aac4a : ffffe481`2009b010 00000000`00da7a64 ffffe481`0e531000 ffff9f83`c341ba30 : dxgkrnl!TdrIsRecoveryRequired+0x1ab
ffff9f83`c341b880 fffff800`4f411e91 : ffffe481`0e531000 00000000`00000001 ffffe481`0e531000 00000000`00000000 : dxgmms2!VidSchiReportHwHang+0x54e
ffff9f83`c341b980 fffff800`4f3ea314 : 00000000`00000102 00000000`000555e3 00000000`00da7a64 00000000`00000001 : dxgmms2!VidSchiCheckHwProgress+0x27b51
ffff9f83`c341b9f0 fffff800`4f378786 : 00000000`00000000 ffffe481`0e531000 ffff9f83`c341bb19 ffffe481`0e531000 : dxgmms2!VidSchiWaitForSchedulerEvents+0x354
ffff9f83`c341bac0 fffff800`4f3f9ad0 : ffffe481`0c3cd900 ffffe481`0e531000 ffffe481`0c3cd9e0 ffffe481`12e8e9f0 : dxgmms2!VidSchiScheduleCommandToRun+0x2c6
ffff9f83`c341bb80 fffff800`4f3f9a8a : ffffe481`0e531400 fffff800`4f3f99c0 ffffe481`0e531000 00000000`00000000 : dxgmms2!VidSchiRun_PriorityTable+0x30
ffff9f83`c341bbd0 fffff800`4706bcd5 : ffffe481`0c3c14c0 fffff800`00000001 ffffe481`0e531000 00000067`b8bbbdff : dxgmms2!VidSchiWorkerThread+0xca
ffff9f83`c341bc10 fffff800`471c9998 : ffffa500`dafe6180 ffffe481`0c3c14c0 fffff800`4706bc80 00000320`00000028 : nt!PspSystemThreadStartup+0x55
ffff9f83`c341bc60 00000000`00000000 : ffff9f83`c341c000 ffff9f83`c3416000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: atikmpag+109f0

MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

IMAGE_VERSION: 26.20.15029.20013

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys

OS_VERSION: 10.0.18362.1

BUILDLAB_STR: 19h1_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}

Followup: MachineOwner
---------



Outcomes