cswygart

Graphics drivers keep getting corrupted - Radeon Pro WX 7100

Discussion created by cswygart on May 7, 2020
Latest reply on May 8, 2020 by billy72

I apologize ahead of time because I really don't know what I'm talking about, but since I work for a small company that doesn't have a dedicated IT guy, I'm left trying to fix my computer issues. 

 

Here are my computer specs:

Graphics Card: AMD Radeon Pro WX 7100

Processor: AMD Ryzen 5 3600X 6-Core

Motherboard - Asus Strix B450-F

Operating Systsem - Windows 10 Home version 1909

Primary software ran on computer - Solidworks 2020

 

 

   I have been using this computer for 5 months now.  It initial worked fine, but after a couple months, windows update stopped working (I could see and download updates, but they wouldn't install).  I somewhat ignored this issue until Solidworks started getting a little glitchy. 

   One morning I turned my computer on and a windows error message came up saying that my graphics card driver was missing or not functioning correctly.  I tried manually updating my graphics card driver thru the device manager, but it said that I already had the most up to date driver. I reinstalled the OS which seamed like it fixed everything (I was able to install all windows updates), but after a couple weeks windows update quite working again (it can download, but not install updates).  

   This morning I turned my computer on and Solidworks wont open.  I also got the error message bellow.

I am planning on reinstalling the OS, but does anyone know why my graphics card drivers/registry files keep on getting corrupted/going missing?

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