AnsweredAssumed Answered

Radeon Software will not open at all (but icon is in system tray)

Question asked by jtmoney26 on May 6, 2020
Latest reply on May 13, 2020 by jtmoney26

For many versions of the software, I have had trouble opening Radeon Software. In the past, a simple reboot would be a temporary fix, but with the latest version, I can't open it at all it seems. I see the Radeon Software icon in the system tray, and I have the latest drivers installed (I think), but I can't open it. Auto-update is enabled. When I click the icon, nothing happens, and when I open it directly it opens a blank bordered window that just copies whatever you hover over it. Attached is an example screenshot.

 

I have seen other posts about this issue (from over a year ago) but never saw a definitive solution.

 

I checked the driver in the registry and in DxDiag and they are both version 26.20.15029.27016

 

Is there anything I could try to fix it?

 

Thank you.

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