Problem with AMD Radeon™ HD 8850M Graphics Card/ Problem with Old AMD Drivers & Detecting Wrong Graphics cards (Current Solution)

Discussion created by pranavpck on May 6, 2020
Latest reply on May 21, 2020 by elstaci

I own a Dell Inspiron 15R 5537 Notebook with an AMD Radeon HD 8850M graphics card. After reinstalling Windows 10 & reinstalled the drivers but after trying installing with lastest drivers it shows wrong driver.


The R9 M200x & R9 M265X is the generic name for the 8850m


More Information: AMD Radeon R9 M265X spotted: it's actually the Radeon 8850M


One Solution Found: 

1. Radeon Software Install Detected AMD Graphics Hardware in Your System Configuration That Is Not Supported With This Software Installation

2. Try installing from Dell Inspiron 15R 5537 Drivers

3. Search Your Driver from Microsoft®Update Catalog 

Important: Before Reinstalling Drivers Use Display Driver Uninstaller(DDU) to clean uninstall Drivers to avoid Future Issues

AMD Radeon HD 8000 series (OEM)


4. Update The Laptop Bios (Recommended)