AnsweredAssumed Answered

RX 5700 XT and driver 20.4.2 still gives occational black screen when gaming

Question asked by star-affinity on May 5, 2020
Latest reply on Jun 1, 2020 by lucasrbe

I see the other long thread about this was locked so I'm posting this since I still have the problem albeit just once in Apex Legends since driver 20.4.2. My display suddenly goes black and I can hear the audio keeps going for 15 seconds or so then that goes away to and after a bit longer the computer restarts itself. The other day I was gaming fine for over two hours with no problems, so it's pretty random.

 

I've tried turning off all extra feature such as Radeon Anti-Lag, Radeon Enhanced Sync etc.

 

Bellow is my system info (a bit different since it's a Mac, but it's still mostly Intel based stuff inside, i.e. more or less like a Windows PC from 2010 except for the Xeon type processors):

 

  •  AMD Graphics Card

    • Gigabyte RX 5700 XT Gaming OC

  • Operating System

    • Windows 10 64bit 1909 (all current Windows updates installed)

  • Driver 

    • Adrenalin 2020 Edition 20.4.2

  • Display Devices

  • Motherboard + Bios Revision

    • Apple Mac Pro (Mid 2010), BootROM 144.0.0.0.0 (latest)

  • CPU

    • 6 Core Intel Xeon W3680

  • PSU

    • 980 Watts Apple Power Supply


  • RAM

    • 32 GB DDR3

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