mrapplebe

RX 5600XT BSOD video failure tdr

Discussion created by mrapplebe on Apr 30, 2020
Latest reply on May 27, 2020 by wester

Hello Everybody,

 

Since the beginning of owning this card I have nothing but problems with it.
Ik keep getting this bsod: video tdr failure atikmpag.sys. Bluescreenview report that 'dxgkrnl.sys' causes this bsod.

It happens at random: sometimes after logging in, sometimes after couple hours, sometimes days
After some searching on the web, I found that the graphic drivers were the issue.
This is what I've tried already, but failed:
- ran windows memory controller overnight to test the ram;
- DDU the drivers and reinstall the chipset and graphic drivers;
- same as above, but installed the graphic drivers manually via device manager without the radeon software;

- tried the stable version 20.2.2 aswell as the 20.4.2 version
- disabled freesync on my monitors;
- reseated all cables on my pc;

- reapplied thermal past on cpu;

- disabled hardware acceleration on firefox;

- ran cinebench and heavenbenchmark for 30 minutes each with no issue

- probably something else, but forgot.

my system:
- amd ryzen 5 2600
- powercolor rx 5600xt red dragon (radeon 20.2.2 right now)

- asus b350 prime plus with the latest bios

- sharkoon sph 650w 80 plus psu
- trident z 16gb 3000mhz cl16

- xpg adata m.2 ssd
- seagate barracuda 2tb
- 4x bequiet fans

I ordered a new psu, but I doubt if that's the problem.
A couple months ago I had a gtx 1660 running just fine.

I attached the latest minidump below.
If I forgot something to mention, please let me know and I will get back to you asap.

thanx for the help in advance.

regards

ps: don't mind the temperature of the cpu in speccy. It does not display it right

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